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 PHONE: 305-576-0077                      Contact us

FREQUENTLY ASKED QUESTIONS AND ANSWERS

 

Q: HOW DO I PLACE AN ORDER

 A: 1)The best way to place your order is to call us: 305-576-0077

2) You may E-mail us your order: sales@wholesaleshoewarehouse.com
3) You can fax in your order: 305-576-0077

** PLEASE PROVIDE CONTACT NAME & PHONE NUMBER WHEN ORDERS ARE SENT VIA FAX OR E-MAIL **

 Q: WHAT IS THE MINIMUM ORDER?

 A: We offer a 2 case minimum purchase. That means you can purchase ANY 2 cases from the web site. They DO NOT have to be the same style.

Q: HOW MANY PAIRS COME IN A CASE?

A: Our cases come with either 12 or 18 pairs to the case depending on the style. Each style shoe on the web site will tell you how many pairs per case that style comes in.

Q: DO THE CASES OF SHOES COME WITH MIXED COLORS:

 A: NO. A case of shoes will have either 12 or 18 pairs in the case depending on the style. Within a case of shoes you will get all of the same shoe in the same color with a range of sizes.

 Q: WHAT SIZES ARE IN THE CASES?

 A: Our shoes are pre-packed in various size runs. Below, we have shown you the various size packs:

 12 pair case pack size run 51/2-10:

SHOE SIZE : 51/2 6 61/2 7 71/2 8 81/2 9 10

PAIRS PER SIZE: 1 1 1 2 2 2 1 1 1 = 12 prs

 12 pair case pack size run 6-10:

SHOE SIZE: 6 61/2 7 71/2 8 81/2 9 10

PAIRS PER SIZE: 1 1 1 1 2 2 2 2 = 12 prs.

 12 pair case pack size run 7-11:

SHOE SIZE: 7 71/2 8 81/2 9 10 11

PAIRS PER SIZE: 1 1 1 1 3 3 2 = 12 prs.

 18 pair case pack size run 51/2-10:

SHOE SIZE: 51/2 6 61/2 7 71/2 8 81/2 9 10

PAIRS PER SIZE: 1 2 2 3 3 2 2 2 1 = 18 prs.

 18 pair case pack size run 6-10:

SHOE SIZE: 6 61/2 7 71/2 8 81/2 9 10

PAIRS PER SIZE: 1 1 2 2 3 3 3 3 = 18 prs.

 ** SOME CASES WILL VARY FROM EXAMPLE **

 Q: HOW MUCH IS SHIPIING?

 A: We ship orders of 15 cases or less viaUPS. The shipping charges are determined by the weight of each case along with the destination zip code. Orders that exceed 15 cases will be shipped on common carriers that we have already set up large discounts for YOU!

 Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?

 A: We accept Visa, Master Card, American Express, Debit cards and, wire transfers.

 Q: HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

 A: 95% of all orders placed are shipped out the same day! We take great pride in getting you your shoes as quickly as possible. Depending on where you are located it takes anywhere from the next day to 5 business days to receive your order.

 If you have any further questions or, need any assistance at all it would be our pleasure to help you. We look forward to having the opportunity to work with you and, will do everything in our power to make your buying experience as enjoyable as possible.

 

 

 

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